Support Center
Reliable Support for Your Business
Keep your website, store and applications secure, fast and up to date. Response within 24 hours on every plan.
Support Plans
Our Support Plans
Designed for every business need, from one-off fixes to complete care.
Normal Support
Best for small websites
- Bug fixing
- Basic issue support
- Email support
- Response within 24 hours
Hourly Support
Flexible support as needed
- Flexible hourly engagement
- Development support
- Priority assistance
- Valid for 6 months
Most Popular
Monthly Support
Ongoing maintenance & support
- Regular updates & maintenance
- Technical support
- Performance optimisation
- Priority response
- Monthly reporting
Yearly Support
Complete care for long-term
- Complete maintenance
- Security updates
- Dedicated support team
- Backup & recovery
- Best value for long-term
Specialised Support
Support for Every Platform
- Normal Support
- Hourly Support
- Monthly Support
- Yearly Support
- Emergency Support
- Magento Support
- WordPress Support
- Server Support
Submit a Ticket
Need Help Right Now?
Describe the issue and we will open a ticket and respond within 24 hours (or immediately for emergency support).